{"id":49876,"date":"2026-04-15T12:17:53","date_gmt":"2026-04-15T12:17:53","guid":{"rendered":"https:\/\/staging.taxi023.nl\/complaints\/"},"modified":"2026-04-17T20:26:31","modified_gmt":"2026-04-17T20:26:31","slug":"complaints","status":"publish","type":"page","link":"https:\/\/staging.taxi023.nl\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\n<div class=\"gbp-section gb-element-8fc1dee6\">\n<div class=\"gbp-section__inner gb-element-46cdc3f1\">\n<div>\n<p class=\"gb-text gbp-section__tagline\">Complaints<\/p>\n\n\n\n<h1 class=\"gb-text gbp-section__headline gb-text-16212d37\">Complaints<\/h1>\n\n\n\n<p class=\"gb-text gbp-section__text\">Whether you have a question about your booking, wish to change a trip, or need a quote for corporate transportation: at Taxi 023, our customer service is available for you day and night!<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gbp-section\">\n<div class=\"gbp-section__inner gb-element-82689e86\">\n<div class=\"gb-element-a1b41407\">\n<p class=\"gb-text gbp-section__tagline\">Complaints<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Complaints at Taxi 023: Our Priority<\/strong><\/h2>\n\n\n\n<p class=\"gb-text\">At Taxi 023, customer satisfaction and service are of paramount importance. We understand that there may be moments when our service does not meet your expectations. Whether it concerns a delayed trip, an uncomfortable experience, or an issue with payment, we take your complaints seriously. Your feedback is invaluable to us and helps us improve our services.<\/p>\n\n\n\n<p><br\/>If you have a complaint, it is important that you report it to us as soon as possible. You can do this via our customer service, by telephone at 023-8700700, or by email to klachten@taxi023.nl. We ensure that your complaint is handled quickly and efficiently. Our team is trained to listen to your concerns and provides you with the opportunity to share your experience. This allows us to investigate the issue thoroughly and take appropriate measures.<\/p>\n\n\n\n<p><br\/>We believe in transparency and aim to communicate openly about how we handle complaints. Upon receiving your complaint, you will receive a confirmation from us, and we will keep you informed of the progress. In most cases, we strive to provide a solution within 48 hours. Your satisfaction is of great importance to us, and we do our best to resolve any inconveniences.<\/p>\n\n\n\n<p><br\/>At Taxi 023, we are proud to offer a reliable transportation service. We value your feedback and encourage you to contact us if you have any questions or concerns. Together, we can ensure that your future trips with Taxi 023 are pleasant and hassle-free. Thank you for your understanding<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"562\" src=\"https:\/\/staging.taxi023.nl\/wp-content\/uploads\/2026\/04\/Taxi-023-Contact-1024x562.jpg\" alt=\"\" class=\"wp-image-48899\" style=\"aspect-ratio:1.8220707486191092;width:1049px;height:auto\" srcset=\"https:\/\/staging.taxi023.nl\/wp-content\/uploads\/2026\/04\/Taxi-023-Contact-1024x562.jpg 1024w, https:\/\/staging.taxi023.nl\/wp-content\/uploads\/2026\/04\/Taxi-023-Contact-300x165.jpg 300w, https:\/\/staging.taxi023.nl\/wp-content\/uploads\/2026\/04\/Taxi-023-Contact-768x421.jpg 768w, https:\/\/staging.taxi023.nl\/wp-content\/uploads\/2026\/04\/Taxi-023-Contact-1536x843.jpg 1536w, https:\/\/staging.taxi023.nl\/wp-content\/uploads\/2026\/04\/Taxi-023-Contact-2048x1124.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Complaint Form<\/h2>\n\n\n<style 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41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-3ffd597d-1044-4f0c-a0b1-7dbb2d81f2b5 wpforms-render-modern\" id=\"wpforms-49791\"><form id=\"wpforms-form-49791\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"49791\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/49876\" data-token=\"0f20452095a43fa4c339ebc733cac6c6\" data-token-time=\"1778939595\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-49791-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-49791-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-49791-field_1-error\" required><label for=\"wpforms-49791-field_1\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-49791-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-49791-field_1-last-error\" required><label for=\"wpforms-49791-field_1-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-49791-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-49791-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-49791-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-49791-field_2-error\" required><\/div>\t\t<div id=\"wpforms-49791-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-49791-field_4\" >Message Email Name<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-49791-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-49791-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-49791-field_3\">Message<\/label><textarea id=\"wpforms-49791-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-49791-field_3-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-49791-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-49791-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-49791-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-invisible\" ><div class=\"g-recaptcha\" data-sitekey=\"6LcEbrwsAAAAAGR4uMyoULT2eR9FCQ87zL3RwCs8\" data-size=\"invisible\"><\/div><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"49791\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/pages\/49876\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-49791\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/staging.taxi023.nl\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Address<\/strong><br\/>Stationsplein 1<br\/>2011 RL Haarlem<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Phone<\/strong><br\/>023 &#8211; 8 700 700<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Email<\/strong><br\/>info@taxi023.nl<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Complaints Complaints Whether you have a question about your booking, wish to change a trip, or need a quote for corporate transportation: at Taxi 023, our customer service is available for you day and night! Complaints Complaints at Taxi 023: Our Priority At Taxi 023, customer satisfaction and service are of paramount importance. We understand &#8230; <a title=\"Complaints\" class=\"read-more\" href=\"https:\/\/staging.taxi023.nl\/en\/complaints\/\" aria-label=\"Read more about Complaints\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-49876","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/pages\/49876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/comments?post=49876"}],"version-history":[{"count":2,"href":"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/pages\/49876\/revisions"}],"predecessor-version":[{"id":49880,"href":"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/pages\/49876\/revisions\/49880"}],"wp:attachment":[{"href":"https:\/\/staging.taxi023.nl\/en\/wp-json\/wp\/v2\/media?parent=49876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}